Welcome to Verizon Wireless

Download the Welcome Guide and Brochures below to get started. You will find an overview of information about what Verizon Wireless offers and ways to make your experience even easier.



Customer Brochure: English | Spanish | Chinese | Korean | Vietnamese
Your guide to Verizon Wireless with information about our calling plans, coverage maps, entertainment & apps, the latest phones and accessories, and more.

Prepaid Brochure: English | Spanish
Your guide to Verizon Wireless' prepaid plans, services, features, and payment options.

Business Brochure: Download

Your guide to Wireless Email, Wireless Internet Access, Business Calling Plans, and Global Services. Plus, learn about calling plans and optional services and view coverage maps.

Prepaid Welcome Guide: Download
Get started with a "How To" quick guide, wireless safety and assistance. Plus, read about our prepaid customer agreement, terms and conditions, and more.



Equipment Guide: English | Spanish
View and print user manuals, download software upgrades, use interactive simulators and more.

Additional Information: English | Spanish
Provides you with useful information about using your phone if you have implantable medical devices, how to avoid potential hearing loss, and tips on driving responsibly.

Radio Frequency Information: Download

HopeLine® Phone Recycle & Service Program Label: Download
Don’t throw away your old phone – recycle it and help prevent domestic violence!  Simply download and print the label, package your phone and accessories in a suitable shipping carton, adhere the label to the carton and mail via the United States Postal Service (USPS).  Learn More about HopeLine

Asurion Wireless Phone Protection:
English: Asurion Insurance NY | Asurian Insurance FL | Asurian Insurance (all states except NY and FL)

Spanish: Asurion Insurance NY | Asurian Insurance FL | Asurian Insurance (all states except NY and FL)



  More Information for New Customers

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