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Listening to Your Voice Mail Messages
Visual Voice Mail allows you to play a selected message in your Inbox. Scroll up or down to select the message you would like to play. This differs from traditional Voice Mail access where you have to listen to your messages in the order in which they were received.
Press
Play to listen to the selected message. You can Pause, Resume Play, Fast Forward, or Rewind the message. The counter will indicate how much of the message has played and the length of the message.
Note: Fast forward and rewind work in five second increments. If the message is five seconds or less in length, fast forward will skip to the end of the message and rewind will restart it. Selecting a different message while you are listening to a message will cause the message to stop playing.
Erasing a Voice Mail Message
- Select a message in the Inbox and press Erase.
- Visual Voice Mail will ask if you want to erase the message.
- Select Yes and click OK.
- Visual Voice Mail will delete the message and return to the Inbox.
Inbox Options Menu
Visual Voice Mail’s other features are accessed through the Options menu.
Options include:
- Callback
- Archive
- Reply
- Compose Voice Mail
- Forward
- Check New Messages
- Add to Contacts
- Preferences
The Options menu will display only those options available for the selected message. For example:
- If the message came from a contact in your address book or contact list, the Add to Contacts option is not displayed.
- Forward is not available for messages marked Private by the sender.
- Reply is not available for international numbers or calls from Caller ID blocked phones.
- Select a message and press Options.
Select an option and press
OK or press the option’s number on your phone's key pad.
Note: Only Verizon Wireless Customers can receive voice mail messages sent using the Reply, Forward, and Compose Voice Mail options.
Optional services may require additional fees such as airtime, roaming or messaging.
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