Daylight Saving Time Changes

With the passage of the Energy Policy Act of 2005, the United States government has established changes to the duration of Daylight Saving Time (DST). Beginning in 2007, DST will now remain in effect each year between the second (2^nd) Sunday of March until the first (1^st) Sunday of November (e.g., March 9, 2008 through November 2, 2008).

While this change primarily impacts the United States and Canada, it also impacts any users who interact with or send calendar invitations or who are dependent upon date/time calculations with companies and persons within the United States or Canada.

The Verizon Wireless network will seamlessly support the change to DST. While most customers’ devices will experience no impact, customers with BlackBerry devices and most PDAs/smartphones running Palm OS or Windows Mobile will be required to update or patch their devices.

If you are an individual or personal computer user, your computer may require an update in order to support the updated Daylight Saving Time rules. If necessary, please ensure that your computer is updated prior to updating your mobile device. For additional information or support, contact your operating system vendor.

If you are an enterprise end user, contact your IT organization prior to applying the DST update to your handheld device.

If you are an enterprise IT  administrator, follow the specific directions from your OS and middleware vendors to deploy any patches and updates for DST. Typically, the updates should be performed in the following order:

• Server Operating System (Windows Server, etc)
• Collaboration Servers (Exchange Server, Lotus Domino, etc)
• Middleware Servers, if applicable (Wireless Sync, RIM, Good, etc)
• End-user PCs and collaboration software (Windows XP, etc)
• Mobile Device

In addition to updating their devices, customers are also encouraged to check with any third-party software providers, as the DST time changes may impact:

• Calendars/Scheduling
• Date and/or Time Calculations
• Transaction Logging

Check the chart below to look up your device’s available DST support and required updates (if available). Before installing any of the updates, please check with your company’s IT Department.

For devices without an available patch or update, you may manually update your time zone information to display your calendar entries correctly. If you have questions about upgrading your device, please contact us at (800) 922-0204 or by dialing *611 from your mobile phone. 

Audiovox

Model	Microsoft Update	Palm  Update	RIM  Update	Wireless Sync Update	Minimum Sofware Required	How to Display     Software Version
Thera  Pocket  PC	Not Available - Manual Adjustment Required

BlackBerry

Model	Microsoft Update	Palm  Update	RIM  Update	Wireless Sync Update	Minimum Sofware Required	How to Display Software Version
6750			Update
7130e			Update		RIM 7130e MR2 Device Update
7250			Update
7750			Update
8703e			Update		RIM 8703e MR1 Device Update

Kyocera

Model	Microsoft Update	Palm  Update	RIM  Update	Wireless Sync  Update	Minimum Sofware  Required	How to Display     Software Version
6035	Not Available - Manual Adjustment Required
7135	Not Available - Manual Adjustment Required

Motorola

Model	Microsoft Update	Palm  Update	RIM  Update	Wireless Sync  Update	Minimum Sofware  Required	How to Display   Software Version
The Q	Update			Update	Motorola Q MR3 Firmware Version MP_BSP_C_02.07.55-30P_HW_P2.1 / Q2-BP_C_06.0B11P  Device Update	Go to Start >Settings >More >Phone Settings >Phone Information >Software Version

Palm Treo

Model	Microsoft Update	Palm   Update	RIM   Update	Wireless Sync  Update	Minimum Sofware  Required	How to Display   Software Version
600		Update		Not Required
650		Update		Not Required
700p		Update		Not Required	Treo 700p MR1 Firmware Version Treo-700p_-1.10_VZW Device Update	>Power on device >If CDMA radio is not turned on, press and hold Power/END key until VZW Welcome screen appears. >From the dial pad screen, select Options, then Phone Info.
700w	Update			Update
700wx	Not Required			Not Required	Treo 700w MR2 Firmware Version Treo700w_-1.22-VZZW Device Update	>Power on device >If CDMA radio is not turned on, press and hold Power/END key until VZW Welcome screen appears. >Select Start  >Settings  >System  >About > Phone >Software Version

Qualcomm

Model	Microsoft Update	Palm  Update	RIM  Update	Wireless Sync Update	Minimum Sofware  Required	How to Display     Software Version
pdQ	Not Available - Manual Adjustment Required

Samsung

Model	Microsoft Update	Palm Update	RIM Update	Wireless Sync Update	Minimum Software Required	How to Dispaly Software Version
i600	Not Available - Manual Adjustment Required
i700	Update			Update
i730	Update			Update
i830	Update			Update	Samsung i830 Firmware Version i830.1.2V.ZG26	Go to Start >Settings >System >Version >Phone

Verizon Wireless

Model	Microsoft Update	Palm  Update	RIM Update	Wireless Sync Update	Minimum System Required	How to Display Software Version
6600	Update			Update	XV6600 MR         Firmware Version ROM: 2.07.00 WWE    Radio: HA01_167 Extended ROM: 2.07.117 Device Update	Go to Start > Settings > System > Device Information
6600  without  camera	Update			Update	XV660 MR Firmware Version ROM: 2.07.00 WWE/Radio: HA01_167 Extended ROM: 2.07.118 Device Update	Go to Start > Settings > System > Device Information
6700	Update			Update	XV6700 MR2 Firmware Version CE: 3.14.30 WWE Radio: 1.43.00 Device Update	>Go to Start >Settings >System >Device Information
PN 820	Update			Update

 

Model	Microsoft Update	Palm  Update	RIM  Update	Wireless Sync Update	Minimum Sofware Required	How to Display     Software Version
Data   Cards	Not Available - Manual Adjustment Required

The patches for your Verizon Wireless Palm OS and Windows Mobile devices are temporary registry updates which will not survive a device hard reset.  Customers are encouraged to take advantage of any available maintenance release updates as they become available from the device manufacturer to permanently correct their device’s DST timing.

Verizon Wireless will post additional information on this web page as patches or updates become available for impacted devices.

For additional information regarding changes to Daylight Saving Time, please refer to the following resources:

• Energy Policy Act of 2005, page 22, Section 110 Daylight Saving (Adobe Acrobat file)
  
  
• Good Mobile Messaging:
• Daylight Saving Time FAQs
  
  
• Microsoft:
• Daylight Saving Time Changes in 2008
  
• Palm
• Daylight Saving Time Update 
• Research in Motion: 
• Planned resolutions for BlackBerry Enterprise Server and BlackBerry Internet Service 

Wireless Sync

Note: All impacted Wireless Sync customers will receive an email that will have instructions and links to each update.

Wireless Sync Hosted Platform Monitors
Updates are required for all Wireless Sync Hosted Platform Monitors. Note: You must update your Windows operating system and Outlook or Notes client prior to updating the Wireless Sync Monitor software. Download the updated client and install it to upgrade the Monitor.

Wireless Sync Device Updates
Using your PDA's browser, enter patch address listed for your device and follow the installation steps.

• Windows Mobile 5* (http://ota.wsync.com/WSWM5PPC.cab) for the following Pocket PC Devices:
• Palm Treo 700w
• Verizon Wireless XV6700
• Samsung i730 (with Windows Mobile 5 update)**
  
• Windows Mobile 5* (http://ota.wsync.com/WSWM5SP.cab) for the following Smartphone Devices:
• Motorola Q
• Verizon Wireless PN-820
  
• Windows Mobile 2003* (http://ota.wsync.com/WSPPC2003.cab) for the following Pocket PC Devices:
• Samsung i700
• Samsung i730 (with Windows Mobile 2003)**
• Samsung i830
• Verizon Wireless XV6600

*The Wireless Sync device client update includes any necessary Microsoft patches
**Find out your software version of Samsung i730.  

Wireless Sync Enterprise Server Updates
Wireless Sync Enterprise Servers (WSES) require a Daylight Saving Time update. Update notifications will be emailed to registered WSES Administrators directly from Intellisync Server Support with instructions and links to the upgrade for Wireless Sync Enterprise Server.

All Windows Mobile devices connected to Wireless Sync Enterprise Servers also require an update. WSES Administrators can point their end users to the links above to download the updated client directly to their device. Emails with instructions for device updates are being emails to WSES Administrators directly.

Daylight Saving Time FAQs

Q:  After applying the DST patches to my device, appointments/meetings between the 3/9/2008 and 4/6/2008 are still off by one hour.

A:  Possible Resolutions: 

• If your device is on a corporate network (i.e. you receive corporate emails), please contact your IT administrator to ensure that all corporate email servers, email software (e.g. Outlook) have been updated with their appropriate Daylight Saving Time patch.
• Please ensure that your desktop email software and operating system have been updated and then restart your computer. Visit Microsoft for additional information.
• Adjust the meeting/appointment times manually or ask the meeting organizer to resend the meeting invitations. Adjust the meetings during March 9, 2008 to April 6, 2008 and October 26, 2008 to November 2, 2008 to reflect the appropriate time.
• If you have performed a hard-reset on a Windows Mobile device (restores device to factory settings) the DST update will be erased from the device. The DST update will need to be applied again.

Q:   Does my device need DST update?

A:   Please see the Verizon Wireless table for more information about your device. Currently, only BlackBerry, Palm OS, and Windows Mobile devices need the DST update. For devices without an available patch or update, you may manually update your time zone information to display your calendar entries correctly. If you have questions about upgrading your device, please contact us at (800) 922-0204 or by dialing *611 from your mobile phone. 

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