Daylight Saving Time Changes

Wireless Sync Note: All impacted Wireless Sync customers will receive an email that will have instructions and links to each update.

Wireless Sync Hosted Platform Monitors
Updates are required for all Wireless Sync Hosted Platform Monitors. Note: You must update your Windows operating system and Outlook or Notes client prior to updating the Wireless Sync Monitor software. Download the updated client and install it to upgrade the Monitor.

Wireless Sync Device Updates
Using your PDA's browser, enter patch address listed for your device and follow the installation steps.

• Windows Mobile 5* (http://ota.wsync.com/WSWM5PPC.cab) for the following Pocket PC Devices:
  • Palm Treo 700w
  • Verizon Wireless XV6700
  • Samsung i730 (with Windows Mobile 5 update)**
    
• Windows Mobile 5* (http://ota.wsync.com/WSWM5SP.cab) for the following Smartphone Devices:
  • Motorola Q
  • Verizon Wireless PN-820
    
• Windows Mobile 2003*(http://ota.wsync.com/WSPPC2003.cab) for the following Pocket PC Devices:
  • Samsung i700
  • Samsung i730 (with Windows Mobile 2003)**
  • Samsung i830
  • Verizon Wireless XV6600

*The Wireless Sync device client update includes any necessary Microsoft patches.
**Find out your software version of Samsung i730.

Wireless Sync Enterprise Server Updates
Wireless Sync Enterprise Servers (WSES) require a Daylight Saving Time update. Update notifications will be emailed to registered WSES Administrators directly from Intellisync Server Support with instructions and links to the upgrade for Wireless Sync Enterprise Server.

All Windows Mobile devices connected to Wireless Sync Enterprise Servers also require an update. WSES Administrators can point their end users to the links above to download the updated client directly to their device. Emails with instructions for device updates are being emails to WSES Administrators directly.


Daylight Saving Time FAQs

Q:  After applying the DST patches to my device, appointments/meetings between the 3/9/2008 and 4/6/2008 are still off by one hour?

A:  Possible Resolutions: 

• If your device is on a corporate network (i.e. you receive corporate emails), please contact your IT administrator to ensure that all corporate email servers, email software (e.g. Outlook) have been updated with their appropriate Daylight Saving Time patch.
• Please ensure that your desktop email software and operating system have been updated and then restart your computer. Visit Microsoft for additional information.
• Adjust the meeting/appointment times manually or ask the meeting organizer to resend the meeting invitations. Adjust the meetings during March 9, 2008 to April 6, 2008 and October 26, 2008 to November 2, 2008 to reflect the appropriate time.
• If you have performed a hard-reset on a Windows Mobile device (restores device to factory settings) the DST update will be erased from the device. The DST update will need to be applied again.

Q:  Does my device need DST update?

A:  Please see the Verizon Wireless table for more information about your device. Currently, only BlackBerry, Palm OS, and Windows Mobile devices need the DST update. For devices without an available patch or update, you may manually update your time zone information to display your calendar entries correctly. If you have questions about upgrading your device, please contact us at (800) 922-0204 or by dialing *611 from your mobile phone.

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