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How to Use Guide: Chaperone®


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About Chaperone

Chaperone provides a convenient and valuable service to help you determine the location of your child's cell phone from the Internet or from your cell phone. If your children simply carry their Verizon Wireless cell phones with them while on the go, you can use the Chaperone Web Site or the Chaperone Get It Now® application downloaded to your cell phone to view their location information. Your child's location information is displayed as a nearby address and on a detailed map. If you have Chaperone with Child Zone, you can be notified when a child arrives near or leaves the vicinity of a particular location.


Activating Child Cell Phones

You must activate child cell phones before they can be located by Chaperone. To activate a child cell phone:
  1. Turn on the child cell phone.
  2. Click on the Activate button for the mobile device number associated with the child's phone.
  3. Wait for the activation to complete. While the cell phone is activating, the screen will light up momentarily.
You can locate a child cell phone. 



Signing in to the Chaperone Web Site
  1. Go to Chaperon's website.
  2. Click on Sign In at the far right of the page.
  3. Enter your cell phone number.
  4. Enter your password and click Sign In.
  5. You are now signed in to Chaperone and begin to manage your service.
  6. Assign child names.
  7. Assign an image to the child.
  8. Select Privacy settings.
  9. Set up speed dial numbers.


Managing Child Cell Phones

From the Chaperone Web Site, you can view and manage the child cell phones in your Verizon Wireless FamilyShare Plan®.

For each child cell phone, you can:
  • Assign child names
  • Assign an image to a child
  • Select Privacy settings
  • Setup speed dial numbers
Assigning a Name to a Child Cell Phone

You can name a cell phone after the child who carries it.

To assign a name to a child cell phone:
  1. Select the Profile tab at the top of the page.
  2. Choose the cell phone number of the child's phone.
  3. Enter a name in the field Name (optional), for example "Brad".
  4. Click Save. The name is now assigned to the child's cell phone number.
Assigning an Image to a Child Cell Phone

You can assign a special image to the cell phone of each child.
  1. Select the Profile tab at the top of the page.
  2. Choose the cell phone number of the child's phone.
  3. Select an image from the Default Avatar gallery.
  4. Click on Save. The image is now assigned to the child's cell phone number.
Select Privacy Settings

Privacy settings allow you to manage your family members control over how Chaperone can share their location. Choose from 2 options:
  • Always Allow Phone to be Located -  Means that your requests for location or Child Zone creation will automatically be allowed.
  • Always Ask Permission - Means that the user of the Chaperone Child phone must first accept each request.
  1. Select the Profile tab at the top of the page.
  2. Choose the cell phone number of the child's phone.
  3. Select the appropriate button under Privacy Settings.
  4. Click on Save. The setting is no assigned to the child's mobile phone number.
Setting Up Speed Dial Numbers for Child Cell Phones

Certain child cell phones have 5 speed dial buttons. You can assign phone numbers from the Chaperone Web Site to four of the buttons. You can also enable or disable the child phone's emergency button used for dialing 911 in the event of an emergency.

To assign phone numbers to child phone speed dial buttons:
  1. Select the Profile tab at the top of the page.
  2. Choose the cell phone number of the child's phone.
  3. Click on the Edit button below the Migo Speed Dial Numbers location.
  4. Enter a name and numbers in each of the locations.
  5. Click on Save. The numbers will be saved to the child's cell phone. The child's phone must be on or the numbers will not be saved.

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