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How to Use Guide: Backup AssistantSM


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Product Description

Backup Assistant is a wireless service that saves a copy of your phone's address book to a secure web site. If your phone is lost, stolen or damaged, Backup Assistant restores your saved address book to a new phone - wirelessly!

Schedule daily automatic backups or manually backup your phone book at your convenience. Login to your web account and get full access to your address book. You can view, print, add, delete and edit contacts. Changes are sent to your phone with one click!

Backup Assistant Screenshots
 

 


Using the Application


Setting up Backup Assistant on your phone
  1. Access Get It Now or Media Center on your handset.
  2. Select getGOING, Tools on the Go or Browse and Download (depending on the type of phone you have).
  3. Then select Business/Tools, access and launch Backup Assistant.
  4. At the Welcome screen, press OK (the Right Soft Key) to continue.
    • Backup Assistant will first read the phone number from your phone and ask you to verify that it is the correct number. This is done because your phone actually has two numbers with which it is associated: the Mobile Internal Number (MIN) and the Mobile Directory Number (MDN). Backup Assistant should only use the MDN in order for the service to perform correctly. In most cases these numbers are identical, but if they differ you should answer NO when Backup Assistant shows you the incorrect number during the number verification process. A SMS message will be sent to your provider to identify the correct number. When your correct number is shown, select YES to continue the installation. Backup Assistant will then contact the Backup Assistant service to establish an account under your phone number.
  5. Next, you will create an account associated with your phone number. When prompted, select a four-digit Personal Identification Number (PIN) that you will use to authorize a "Restore" to your phone when needed.
  6. Backup Assistant will ask you to verify the PIN you assigned to your account and will remind you to record your PIN for future use.
  7. As a convenience, Backup Assistance will offer you the option to have your PIN sent directly to your phone via TXT Message should you forget it. (Please Note: You will be billed for the TXT Message in accordance with your Calling Plan.)
    • NOTE: This simple step ensures that a Restore can be done quickly even in the event that you have forgotten your PIN.
  8. With your account established and your PIN selected, the registration process is complete. Choose Next to set your Backup Assistant schedule.
    • Backup Assistant will automatically wake up and check for changes in your address book at a random time within the period you select. For best results, you may want to select a time frame that your phone will be on but you expect light use. Select Next by pressing the Right Soft Key.
  9. CONGRATULATIONS! You've now created a Backup Assistant account and set a daily schedule for backing up your address book. Press Next to begin your first Backup.
  10. When you begin a Backup, Backup Assistant will initiate a connection with the service and open the account for your phone number.
  11. Pressing the Left Soft Key at any time cancels the Backup.
  12. When the account is verified, the Backup process begins. The flying card animation in the center of the screen shows the progress of the Backup. The number of items will also count up. 
    • The time required for this first Backup depends on the number of entries in your address book. Subsequent Backups should take significantly less time because Backup Assistant will transmit only the additions you have made since your last Backup.
  13. Pressing the Left Soft Key at any time cancels the Backup.
    • Backup Assistant returns to the activity summary screen, which will display the status of your address book - how many contacts have been backup and how many changes are pending. After a Backup, the "Pending" number should be 0.
NOTE: Having more than one Backup application (e.g. Backup Assistant, Wireless Sync, Plaxo, Airset, iPhonebook, Mighty Phone, etc.) on a device at the same time may lead to erratic behavior in either or both applications.

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