Using Backup Assistant Once Backup Assistant has been configured and has performed its first Backup, there's very little you need to do to enjoy the peace of mind that comes with having a secure archive of your address book. On the schedule you selected, the Backup Assistant application checks with your phone's address book to see if any changes have occurred since the last Backup. If changes are detected, the application will launch (approximately 20-25 seconds after the phone's clock registers the scheduled time) and the Backup process will start. If no changes are detected, Backup Assistant sleeps until the next daily automatic backup is triggered.
In Get It Now, find and launch Backup Assistant. The activity summary screen will display the number of Backed up contacts and the number of Pending changes. From here, you can initiate a Backup or change your settings via the Options menu. If Pending is zero, then there are no address book changes that require backing up.
Using the Options Menu
The Options menu gives you the ability to view and change your settings to accommodate your preferences.
In the Backup Assistant Main page, press the
Left Soft Key to view the Options Menu. When the Options menu is visible, you can:
- Change your Backup schedule settings
- View the phone number with which the account is associated
- Change your PIN
- Get Help
- View information about Backup Assistant
To access any of these options, press the corresponding number on your phone's keypad.
Restoring the Address Book
In general use, the Restore feature is only used if you replace your existing phone.
When restoring the address book, Backup Assistant carefully compares and merges any contact information on the new phone with that stored in the data vault. In the rare case where a conflict between the phone and data vault occurs, the phone data is assumed to be more current.
On your new phone, repurchase the application by downloading the Backup Assistant application from the Get It Now catalog, and then launch the application. Press the
OK,
then
Right Soft Key to enter the program.
The Backup Assistant application will establish a connection with the service. The service checks to see if there is an account associated with the phone number. If the service determines that an account exists and this is the application's first launch, it knows that a Restore is appropriate.
Before the Restore begins, Backup Assistant will request your PIN. This is done to prevent unauthorized modifications to your address book. In rare cases, a phone number may have been used before; if this is the case, the PIN will fail. You will be prompted to reset the phone number and create a new account.
- Enter your PIN and press the Right Soft Key to begin the restoration. If you have forgotten your PIN, press #. If you authorized it during the setup, Backup Assistant will retrieve your PIN for you.
- NOTE: You must have selected this option when you initially set up Backup Assistant.
- When you begin a Restore, Backup Assistant will initiate a connection with the service, authenticate the account, and begin restoring the data. Pressing the Left Soft Key at any time cancels the Restore.
- At the conclusion of the Restore, the activity summary screen provides information regarding the Restore.
Managing Your Address Book Online If you have an active Backup Assistant account, you can log in and manage your personal data vault via
Backup Assistant's website. To login, enter you’re My Verizon User ID and Password.
On the first visit to the Backup Assistant web site you will be prompted to register with My Verizon, unless you have already.
Within the portal, all address book data from the last successful Backup are displayed. You can add, delete, and edit contacts as well as print your entire workbook.
You can add a new contact by selecting
Add Contact button. The new contact window will appear and you are free to input contact information. Backup Assistant knows which model of Verizon Wireless phone you have and only presents those fields available on the handset.
To edit or delete an existing contact, simply select the contacts name in the address book view. This is where you can create, edit, or delete a contact.
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