Calling Features: No Answer/Busy Transfer

Description

You can have incoming calls answered by another phone whenever your wireless phone is busy or remains unanswered after three to six rings. With this option, your phone will ring unless you're on the phone.

When forwarding calls to phone numbers outside your local calling area, you’ll be billed for any toll, long distance, and airtime charges incurred. Additional per-minute charges may apply to all forwarded calls.

Not available in some areas. Airtime applies to forwarded/transferred calls even if you send the call to wireline telephones.

How to Get It

No Answer/Transfer in an included feature that it typically added to your account when you first activate service. If you wish to confirm you have this feature, sign in to My Verizon and select "My Plan" and then select "Add/change features".

How to Use It

To Activate - No Answer:

1. Press *71.
2. Enter the forwarding phone number where you want calls to be forwarded (e.g. *71-606-123-4567).
3. Press SEND and wait for confirmation. You should hear a confirmation tone.
4. Press END.

1. Press *73.
2. Press SEND and wait for confirmation. You should hear a confirmation tone.
3. Press END.

To Activate - Busy Transfer:

1. Press *90.
2. Enter the forwarding phone number where you want calls to be forwarded (e.g. *90-606-123-4567).
3. Press SEND and wait for confirmation. You should hear a confirmation tone.
4. Press END.

To Deactivate - Busy Transfer:

1. Press *900.
2. Press SEND and wait for confirmation. You should hear a confirmation tone.
3. Press END.

Top Questions

1. What is No Answer/Busy Transfer?
2. How much does No Answer/Busy Transfer cost?
3. Can I use No Answer/Busy Transfer when I am outside of the network?
4. Can I use No Answer/Busy Transfer to forward to a long distance number or another mobile phone?
5. Are there any restrictions on what numbers can be dialed with No Answer/Busy Transfer?