Calling Features: Enhanced Voice Mail

Description

Enhanced Voice Mail contains all of the features of Basic Voice Mail plus valuable extras including:

• Extended message lengths (5 minutes instead of 3)
• Extended retention periods (40 days instead of 21)
• Higher-capacity mailbox (40 messages instead of 20)
• Fax: Allows you to accept fax transmissions into your VM box and then send them to a fax machine of your choosing, to be printed.*
• Personal Operator: Allows you to forward calls to a second destination when you do not answer your phone. Whether you choose your assistant, backup number or home phone, just alert your callers to press 0 so they have another way to reach you.*

The cost is $4.95/month.

 

*Not available in all areas

Demo

Learn how to program and use your Voice Mail

How to Get It

Contact Customer Service at (800) 922-0204 to add this feature to your account.

How to Use It

To access your voice mailbox:

1. Press *VM (*86) and SEND.
2. Follow the prompts to enter your password and retrieve your messages. If you hear your own or a system greeting when you dial *VM (*86), press # to interrupt it and follow the prompts to enter your password.

While listening to a message, press:

• 1 = Rewind
• 1-1 = Rewind to beginning of message
• 2 = Pause 
• 3 = Fast Forward
• 3 - 3 = Fast Forward to end of message
• 4 = Slower
• 5 = Envelope Info (date/time message was sent)
• 6 = Faster
• 7 = Delete Message
• 9 = Save Message
• * = Cancel/Exit
• 0 = Help
• # = Finish/Skip

After listening to a message, press:

• 6 = Forward**
• 7 = Delete
• 8 = Reply**
• 9= Save
• 0 = Help

** Forward/Reply only works with other Verizon Wireless Voice Mail subscribers in your own area.

Top Questions

1. What happens if someone calls while I am using 3-Way Calling?
2. How do I set up my Voice Mail?
3. How do I access my Voice Mail to retrieve messages?
4. Why isn't my Voice Mail message indicator working?
5. If I forget my Voice Mail password, how can I get it reset?

All FAQs