Wireless Support

Cellular fraud is defined as the unauthorized use, tampering, or manipulation of a cellular phone or service. At one time, cloning of cellular phones accounted for a large portion of fraud. As a result, the Wireless Telephone Protection Act of 1998 expanded the prior law to criminalize the use, possession, manufacture or sale of cloning hardware or software.

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Every cellular phone has a unique telephone number (MIN) and mobile equipment identifier (MEID). A cloned phone has been illegally reprogrammed to transmit the MIN/MEID of a legitimate cellular phone. Both the legitimate and the cloned phones are able to make calls.

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Verizon Wireless has significantly reduced cloning fraud for our customers through the deployment of our digital network and various anti-fraud technologies.

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If you suspect that your cellular phone telephone number (MIN) and mobile equipment identifier (MEID) have been illegally duplicated, please contact Verizon Wireless Customer Service.

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