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How can NationalAccess and BroadbandAccess help me and my company?
Verizon Wireless BroadbandAccess and NationalAccess can help your company gain a competitive edge by giving your mobile or remote workforce access to business-critical data and applications behind the corporate firewall.
BroadbandAccess and NationalAccess provide your employees with the speed and national wide area coverage needed to enhance productivity and responsiveness, enabling you to accelerate your business' growth.
BroadbandAccess and NationalAccess allow users to access the Internet, their corporate intranet and email even when they are on the road, at customer locations, at the job site, in a taxi, on the train or anywhere within the BroadbandAccess or NationalAccess coverage areas.
BroadbandAccess and NationalAccess can help users enhance productivity and save time by giving them the ability to submit sales orders, work orders or client information from the field, thereby reducing time-consuming paperwork. They will get the information they need so they can spend more time with customers and close sales faster than the competition.
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What is the difference between Verizon Wireless BroadbandAccess and NationalAccess?
Together, Verizon Wireless BroadbandAccess and NationalAccess offer a national mobile wireless data solution, providing your employees the coverage and speed they need.
BroadbandAccess is Verizon Wireless' premier data service, offering your company one of the fastest, fully mobile wireless Internet data solutions available today. This ultra-high-speed wireless service available in various cities throughout the U.S. only from Verizon Wireless, provides users with typical download speeds of 600 Kbps – 1.4 Mbps and typical upload speeds of 500 – 800 Kbps*.
NationalAccess is the name for Verizon Wireless' national wireless Internet service. This 3rd Generation data service, also referred to as 1XRTT or 1X, enables users to access the Internet, email and attachments, as well as business applications at speeds bursting up to 144 kbps. Users should expect average speeds of 60 to 80 Kbps**.
*BroadbandAccess speed claim based on network tests with 5MB FTP data files, without compression. Rev. A capable device required for these speeds. With a non-EV-DO Rev. A-capable device, expect typical download speeds of 400 – 700 Kbps and typical upload speeds of 60 – 80 Kbps. Actual speeds and coverage may vary.
**NationalAccess speed claims based on network tests with 101 KB FTP data files. Actual speeds and coverage may vary.
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Do I need to subscribe to an Internet Service Provider in order to use NationalAccess or BroadbandAccess?
No, NationalAccess and BroadbandAccess provide complete Internet access. A separate Internet service provider account is not necessary.
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Does Verizon Wireless provide email accounts for NationalAccess and BroadbandAccess subscribers?
Verizon Wireless does not provide email accounts at this time. Customers can use the NationalAccess and BroadbandAccess networks and their Internet browser or Virtual Private Network (VPN) client to access their existing email account to send and receive email while away from the office. Check with your IT department regarding intranet access requirements.
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How does setup on the device work?
Verizon Wireless BroadbandAccess devices come with a software installation CD that assists with the installation of the PC Card, ExpressCard™, or USB modem onto the laptop computer. After installation of the drivers and software, the device is inserted into the correct slot followed by a few automated steps for activation of the device. Once this is complete you can be online and browsing in no time.
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Why can't I send email through my existing ISP mail account?
Some ISPs do not allow their customers to send email from other networks such as those that provide Verizon Wireless' BroadbandAccess and NationalAccess services. To accommodate Verizon Wireless customers who have email accounts that do not allow relaying, Verizon Wireless has implemented an outbound SMTP mail server for you to be able to send your email.
To utilize SMTP you will need to do the following:
- Change your Outgoing Mail Server to smtp.vzwmail.net. The steps to change the Outgoing Mail Settings will vary by email client. Please refer to your email client provider for instructions on how to change the setting.
- Create a VText.com profile if you do not already have a Verizon Wireless VText.com profile. Visit www.vtext.com from your PC to register for free. A TXT Messaging capable data device or phone is required.
- The credentials to access the send mail server will be the 10-digit mobile number (used on VText.com) @vzwmail.net (i.e. 2025551212@vzwmail.net) for the user name. For the password use the password established on www.vtext.com.
The Verizon Wireless SMTP server can be accessed from most ISPs (Internet Service Providers) eliminating the need to reconfigure settings when switching between Verizon Wireless and other networks.
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Can I use VZAccess Manager with Windows Vista?
To find out if VZAccess Manager supports Windows Vista, please visit the VZAccess Manager Software Download Consumer Site for a complete list of support devices and platforms.
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How can I check data usage of my BroadbandAccess device?
You many check your unbilled montly data use for your BroadbandAccess device through the following options:
- My Account or My Business Account
- Dial (800) 922-0204 or *611 from a Verizon Wireless handset. You must have your BroadbandAccess device mobile number available to check usage.
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What are the sizes of files I may send or receive?
Although individual file sizes and user experiences will vary in size, the below graph shows estimated file sizes of common file types.
Esimated Size of Common File Types*
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|
|
|
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| E-mail (1 page without attachments) |
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3 KB |
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17,067 |
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1,747,627 |
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| Word Document (5 text pages) |
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70 KB |
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731 |
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74,898 |
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| Typical Web Page Lookup |
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150 KB |
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341 |
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34,953 |
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| Low Resolution Digital Photo |
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500 KB |
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102 |
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10,486 |
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PowerPoint® Presentation
(20 pages text and light graphics) |
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3MB |
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16 |
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1,706 |
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V CAST Music PC Download
(3-minute song) |
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4 MB |
|
13 |
|
1280 |
|
*The above examples are just estimates, based on approximate size assumptions. Actual file sizes and user experiences will vary.
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What is BroadbandAccess Connect?
BroadbandAccess Connect (BBAC) is a product offering from Verizon Wireless that allows you to use your device/handset as a modem if you subscribe to a qualifying data and/or calling plan. By using the adaptor cable that comes with the purchase of the appropriate Mobile Office Kit or that is contained in the box for your BlackBerry device or Smartphone, a connection can be made from your laptop computer to your BroadbandAccess Connect capable device. By linking your laptop to your BBAC enabled device, you can establish a broadband connection anywhere within our BroadbandAccess Rate and Coverage Area. When you are outside this area, your laptop will connect using NationalAccess anywhere within the Extended National Enhanced Services Rate and Coverage Area. If you have a BlackBerry device or Smartphone, you also can roam on the Canadian or Mexican Broadband Rate and Coverage Areas. By using BBAC, you can transfer files, securely access corporate email and applications - even data-intensive ones - and download short video clips, audio files and Web graphics. Having a true desktop-like experience while out of the office will help you stay as productive and efficient as ever.
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How would having BBA connect benefit me?
BroadbandAccess Connect gives you cost effective wireless Web access. There’s no additional data device to purchase and you can add BroadbandAccess Connect to your Verizon Wireless phone, BlackBerry device, or Smartphone. With BroadbandAccess Connect you can:
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Enjoy quick and easy access to email and the Internet
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Get the benefits of BroadbandAccess with the flexibility and versatility of your mobile phone
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Transfer files, access corporate applications, send and receive email attachments
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How do I get BroadbandAccess Connect?
In order to utilize BroadbandAccess Connect you must:
- Have a BroadbandAccess Connect capable wireless device.
- Subscribe to a qualifying Verizon Wireless data and/or calling plan.
- Subscribe to a BroadbandAccess Connect feature. To get BroadbandAccess Connect today contact a Business Sales Representative; or call (800) VZW-4BIZ (800-899-4249).
- Obtain the appropriate USB adaptor for your device. BlackBerry devices, Smartphones, and some select handsets come bundled with this. If using a handset, a Mobile Office Kit needs to be purchased from any Verizon Wireless store, or online.
- Finally, you need a copy of VZAccess Manager. This is included in the Mobile Office Kit, BlackBerry / Smartphone box, or can be downloaded from www.vzam.net.
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How much does the BroadbandAccess Connect feature cost?
The cost of the BroadbandAccess Connect feature depends on the pricing plan that you currently subscribe to. To learn more about BroadbandAccess Connect pricing please visit a Verizon Wireless store and ask a sales representative for pricing information or visit the BroadbandAccess Connect website.
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What speeds can I expect with BroadbandAccess Connect?
BroadbandAccess Connect devices support typical download speeds of 400 - 700 Kbps and typical upload speeds of 60 - 80 Kbps* while in the BroadbandAccess coverage area. When traveling outside of the BroadbandAccess coverage area, NationalAccess coverage is also included with BroadbandAccess Connect. Users should expect average speeds of 60 to 80 Kbps.**
*Speed claim based on network tests with 5MB FTP data files, without compression. Actual speeds and coverage may vary. If usage exceeds 5 GB/line/month, we reserve the right to reduce throughput speeds to a maximum of approximately 200 Kbps.
**NationalAccess speed claims based on network tests with 101 KB FTP data files. Actual speeds and coverage may vary.
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Can I receive Rev. A service with BroadbandAccess Connect?
BroadbandAccess Connect devices do not currently support Rev. A. Upgrades will not be available for existing devices.
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Is BroadbandAccess Connect a Wi-Fi service?
No, Verizon Wireless does not currently provide Wi-Fi services. Wi-Fi is a wireless technology utilizing unlicensed spectrum that is provided by hotels, restaurants, and other service providers within a small radius of said business or provider. These areas of connectivity are known as “hotspots”. Wi-Fi connections also require different hardware that may or may not be built into your PC. However, you can use the VZAccess Manager client to connect to Wi-Fi networks provided you have an 802.11 Wi-Fi card or embedded Wi-Fi chipset in your PC.
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How do I set up BroadbandAccess Connect?
To set up BroadbandAccess Connect for your device, please follow the instructions that were included in your Mobile Office Kit or your BlackBerry / Smartphone box. If you need additional assistance, please visit the VZ Access Manager Demo.
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How do Mobile Office Kits work?
Mobile Office Kits allow you to establish a connection to the Internet when you are within the Verizon Wireless enhanced digital network by using your existing Verizon Wireless device and a notebook. The Mobile Office kit includes a USB cable specially made to fit your mobile phone, USB drivers, and connection software for the computer. Also included is Phonebook Management software, which will allow you to instantly transfer contact information from your PC to your mobile phone and/or from your mobile phone to your PC, and save phonebook on PC for back-up and editing of your mobile phonebook.
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Where can I connect?
You can establish an Internet connection using BroadbandAccess Connect when you are within the Verizon Wireless BroadbandAccess and National Enhanced Services area.
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Will it work with my computer?
For more information on how it will work with your computer, visit NationalAccess and BroadbandAccess System Requirements.
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Do I need to upgrade my phone/device to be able to use BroadbandAccess Connect?
In most cases, you will not need to upgrade your phone/device to be able to use BroadbandAccess Connect. However, upgrades are required if you have older versions of the following devices:
- BlackBerry 7250
- LG VX8100*
- You will need to bring your handset into a Verizon Wireless store to upgrade it.
- LG VX8600*
- You will need to bring your handset into a Verizon Wireless store to upgrade it.
- Motorola E815*
- You will need to bring your handset into a Verizon Wireless store to upgrade it.
- Palm Treo 700w
- Samsung i730 Smartphone
*NOTE: You will only need to upgrade the LG VX8100 if it does not have software version T81VZV04 or higher. The Motorola E815 only needs to be upgraded if it does not have software version 8720_01.1E.00 or higher. The LG VX8600 only needs to be upgraded if it does not have software version T86VZV02 or higher.
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