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Questions & Answers
What is V CAST Videos?
With V CAST Videos enjoy your favorite full length TV shows, plus the latest in news, sports, weather, and live entertainment, on demand and right to your phone.
Verizon Wireless V CAST Videos is a high quality video content delivery service. With V CAST Videos, you can experience full motion videos to stay abreast of the latest news, sports scores & plays, weather, entertainment, and more, all from your phone. For customers who have the latest version of the V CAST Videos Client software (version 5.0) or V CAST Videos 4.0, there are 14 categories: Entertainment, Music, Sports there are 14 categories of video content to choose from: Entertainment, Kids, Music, Sports, Comedy, News, Pop Culture, Information, Women, Latino, Home & Leisure, Multicultural, Cutting Edge, Hollywood. In addition, customers with V CAST Videos 5.0 have access to a user-populated Favorites category.
Note: See FAQ: How do I upgrade a phone to V CAST Videos Client version 4.0 software? for information about upgrading to Version 4.0.
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What are the requirements to launch V CAST Videos?
To launch V CAST Videos, you'll need:
- A V CAST capable phone.
- V CAST Coverage.
- A V CAST subscription, a monthly or daily.
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What features are included in a V CAST subscription?
V CAST Videos On Demand on a Nationwide calling plans include the following:
- Unlimited Basic Videos.
- ESPN MVP – included at no additional monthly subscription fee.
- Unlimited Megabytes for V CAST Videos and ESPN MVP.
The V CAST Videos On Demand subscription on a non-Nationwide calling plan includes the following:
- Unlimited Basic Videos.
- ESPN MVP – ESPN MVP application included at no additional monthly subscription fee; however, usage and download megabyte charges apply.
- No charges for data received while accessing V CAST Videos.
NOTE: Application fees apply for Get It Now / Media Center Applications, 3-D Games and Premium Videos.
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What are the features of the daily and monthly V CAST Videos subscriptions?
The daily and monthly V CAST Videos subscriptions include only basic videos. Premium music videos can ONLY be downloaded and saved to a handset. They cannot be streamed. Premium videos and data transport for other Get It Now® services such as Mobile Web and 3D gaming are not included.
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Is V CAST available to prepaid subscribers?
V CAST Music devices and services are currently available to prepaid customers. Songs may be purchased via V CAST Music capable devices for $1.99 to $2.49 per song, or you may choose to purchase via the V CAST Music online store for 99¢ per song. An additional 99¢ service fee will be charged with the first song purchased from your phone in any 24 hour period. V CAST Videos service is not available to prepaid customers at this time.
For more information, please visit on V CAST Music.
For more information, please visit on V CAST Music.
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What can I do from my V CAST Videos phone?
You can stream or download (save) videos from up to 14 categories, including Entertainment, Kids, Music, Sports, Comedy, News, Pop Culture, Information, Women, Latino, Home & Leisure, Multicultural, Cutting Edge, Hollywood.. You can sign up for and manage alerts* that will be sent whenever new videos matching a preference become available.
*Alerts are billed as incoming Text Messages.
*Alerts are billed as incoming Text Messages.
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Where can I use V CAST Videos?
Where do I access my saved Videos?
Saved videos can be accessed from the My Videos (or My Clips) option within the V CAST application. Saved videos can also be accessed outside of the V CAST application by following these steps:
- Access the Get It Now menu.
- Select Picture & Video (or Get Picture & Video).
- Select My Videos (or My Video).
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What is the difference between downloading and streaming?
Streaming delivers a steady and continuous stream of data that allows the video to be viewed as the file is being transmitted. Streaming content is not saved locally on the device and requires a data connection and V CAST Coverage to be viewed.
Downloading requires the complete file to be transmitted and saved to the device before the video can be viewed. The file is stored locally on the device and can be accessed with or without V CAST Coverage.
Downloading requires the complete file to be transmitted and saved to the device before the video can be viewed. The file is stored locally on the device and can be accessed with or without V CAST Coverage.
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Can I receive an inbound call while watching a video?
Yes. You will be prompted of an incoming call and will have the option to accept or ignore the call. If you take the call, the application will be suspended and will resume once the call has ended. If you ignore the call, the application will resume where it stopped prior to the call.
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Can V CAST phones support cable connectivity?
At this time, Verizon Wireless does not support the use of cables with V CAST phones, unless the customer also subscribes separately to Mobile Broadband Connect and has a V CAST phone that is Mobile Broadband Connect capable. V CAST phones should only be used for approved Get It Now services such as Picture Messaging, Video Messaging, Videos, Mobile Web, Mobile Games and other services on the Verizon Wireless Get It Now website.
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Is V CAST available on an Alltel phone?
No, V CAST is only available on select Verizon Wireless phones. You may upgrade your phone at any time or learn more about other products available for your Alltel device.
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How do I register at the site?
- Select the Register link on the V CAST website.
- Enter your 10-digit mobile phone number.
NOTE: Use ONLY numbers. Do not enter dashes, symbols, or spaces. - Click Send. Your temporary password will immediately be sent to your mobile phone as a Text message.
- After you have received your temporary password, enter it into the Temporary Password box.
NOTE: Passwords are case sensitive. - Enter your desired new password into the New Password box. You will need this password each time you log back into the site.
- Re-enter your new password in the Re-enter Password box to confirm spelling.
- Click Save.
- Select a nickname that you can use instead of your phone number for logging in.
- Click Save.
- Answer the questions, which will help tailor the Get It Now site to you better. Only the first two questions are required.
- Click Save.
- Rate the Get It Now Links (Optional).
- Click Done.
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How do I login?
- Once you have a password, simply enter your 10-digit mobile number (using ONLY numbers and NO dashes or spaces) and enter your password.
NOTE: Passwords are case sensitive. You must type it exactly as you when you first registered. - Click Login.
- You are now logged in to the site.
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How do I set up Alerts?
- Log in to the V CAST website
- Select VIDEO
- Select BROWSE VIDEOS
- Select SET UP ALERTS
- Browse and select details from the alert of choice
- Select SAVE.
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How do I turn off or unsubscribe to the alerts?
- Log in to the V CAST website
- Select BROWSE VIDEOS
- Select MY ALERTS
- Select TURN OFF or UNSUBSCRIBE for the alert that you would like to change.
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