Search for Support
Popular Searches: backup assistant, email, battery
Select a Category to View Related Support Topics
more- Picture & Video Messaging
Picture & Video Messaging
Questions & Answers
Picture Messaging is the ability to take your own picture using your picture messaging phone and send it to other compatible phones as well as to any email address. You can also dress up the picture messages you send by adding additional slides and adding text or sounds you record right on your phone to these slides. And, of course, you can also receive photos on your picture messaging phone, too.
Video Messaging is the ability to record your own 30-second video using your video messaging phone and send it to others mobile phone numbers as well as to any email address. You can also add text to your Video message right on your phone.
Note: Video messaging phones are also picture messaging phones. Therefore, users can also capture photos and send and receive picture messages. However, not all picture messaging phones have video capture capability.
Feedback
To use picture messaging, you need to have a picture messaging phone and be provisioned for Picture/Video Messaging service.
To use video messaging, you need to have a video messaging phone and be provisioned for Picture/Video Messaging service. Users provisioned for Picture/Video Messaging service will be able to send/receive both picture and video messages. All video messaging phones will have both picture/video messaging capability but not all picture messaging phones will have video capture capability.
Feedback
Feedback
Feedback
| Alaska Communications Systems |
Chariton Valley | Iowa Wireless | Simmetry PCS (TMP) |
| Alaska Wireless | Chinook Wireless (MTPCS) |
Leaco Rural Telephone Co. |
South Central Communications |
| Alltel | Cincinnati Bell Wireless |
Long Lines | Sprint Nextel |
| All West | Copper Valley Wireless |
Metro PCS | SRT Communications |
| AT&T | Cricket Wireless | MobiPCS | SunCom Wireless |
| Bluegrass Cellular | Dobson | Mojave Wireless | SureWest Wireless |
| Boost Mobile | Eagle Telephone / Snake River PCS |
NEP Wireless | Syringa Wireless |
| Cambridge | Edge Wireless | Nex-Tech Wireless |
T-Mobile |
| Carolina West | Epic PCS | nTelos | UBET Communications |
| CC Communications | Farmer's Mutual Telephone Co. |
Nucla / Naturita Telephone Co. |
Union Tel |
| Cell One East Texas |
Farmers Wireless | Pace Cellular / Kaplan |
US Cellular |
| Cell One San Luis Obispo |
Hargray | Pioneer Wireless | Viaero Wireless |
| Cellular one of E. Central Illinois |
Helio Wireless | Pocket Communications |
Virgin Mobile USA |
| Cellular One of N.E. Arizona |
IMMIX Wireless | Rural Cellular | West Central Wireless |
| Cellular One of N.E. Pennsylvania |
Inland Cellular | Silver Star PCS | XIT Communications |
*NOTE: With regard to video messages, AT&T will only accept video messages with file sizes of 100Kb or less. If this size is exceeded, AT&T will deliver the message, but not the video attachment. Verizon Wireless phones are capable of recording videos of 30 seconds length and 200Kb file size. Before sending your video message to an AT&T friend, make sure to check the size of the video to make sure it is 100Kb or less. All video messages sent from AT&T customers to Verizon Wireless customers will be delivered.
Feedback
With International Picture and Video messaging you can send and receive picture and video messages with wireless subscribers from one of the international carriers listed.
Feedback
- Compose a picture/video message.
- Select Options or Menu (varies by phone model) > Online Album or to PIX Place.
- Select Send to send the message to the online photo album.
Feedback
Feedback
Feedback
To send a message the following steps should be taken:
- Locate the country and the wireless carrier of where you want to send the message.
- In the To line on your cell phone enter the international dial code, then the country code, and finally the international mobile number.
- Attach a photo and select Send.
Note: Reference the below carrier list for dial code information.
Feedback
Yes, all you have to do is send a copy to your online photo album.
- From My Pictures or My Videos select the photo you want to save.
- Select Options or Menu (varies by phone model).
- Select Photo or Video.
- Select Send.
- Press the Add soft key.
- Select OnlineAlbum or to PIX Place or enter the short code 438749.
- Select Send to send the message.
- The picture / video will appear in the My Media – Uploads folder at Picture & Video Messaging.
Feedback
Picture Messages: If you are on a Pay as You Go messaging plan, it costs $0.25 per recipient in your message (including sounds and text). It takes about one minute or less to send a picture message with a single photo or graphic and up to 1,000 text characters (actual time varies by message size) and is deducted from your messaging plan allowance.
Video Messages: If you are on a Pay as You Go messaging plan, it costs $0.25 per recipient in your message (including text). It takes about two minutes or less to send a video message (actual time varies by message size) and is deducted from your messaging plan allowance.
Picture/Video Monthly Plans: If you subscribe to a messaging plan that includes a monthly picture/video message allowance, each picture/video message sent and received will be deducted. If you exceed your picture/video monthly allowance, excess picture messages and video messages sent and received will cost $0.20 per message.
You can really save with our picture/video messaging bundles.
Feedback
Picture Message - It costs $0.50 per message, per recipient to send a message, and $.025 to receive a message.
Video Message - It costs $0.50 per message, per recipient to send a message, and $.025 to receive a message.
Note: Sending or Receiving Picture/Video messages from Canadian carrier mobile addresses are considered the same as a domestic picture/Video message and will apply to your existing messaging bundle or $.25 per message per recipient if on Pay as you Go.
Feedback
Yes. When sending or receiving a picture or video message domestically, there isn’t a data transport charge and the message itself is either $0.25 or deducts from any applicable messaging bundle. While traveling internationally, the following data transport charges apply on top of the message charge when sending or receiving Picture and Video Messages:
Data Roaming Rates
- Canada - $0.002 per Kb
- Mexico - $0.005 per Kb
- All others - $0.02 per Kb
- For VGA (.3 Mega Pixel) camera phones ~ 80 Kb
- For 1.2 and 1.3 Mega Pixel phones ~ 150 Kb
- For 2 Mega Pixel Phones ~ 225 Kb
- For 3 Mega Pixel Phones ~ 425 Kb
- For 5 Mega Pixel Phones ~ 750 Kb
- Video Messages ~ 200 Kb to 350 Kb maximum
For example – a 2 Megapixel picture message would be 225 Kb times the above rates – and provides approximate charges of $0.45 in Canada, $1.13 in Mexico and $4.50 in all others.
Note: These are approximate average Picture capture sizes. If creating a slide show or adding sound and text to the picture message can grow the file size larger to a maximum of 500 Kb for camera phones that have less than a 5 Mega Pixel camera and up to 1.2 Mb for 5 Mega Pixel phones.
Note: To reduce the size of the message you can reduce the resolution of the pictures before capturing or in the case of a video message, shorten the record time.
To see the countries where you can roam and send Picture and Video Messages click here.
Feedback
Feedback
Feedback
Feedback
Feedback
Yes. If you send your picture message to a Verizon Wireless picture messaging phone or E-Mail Address, the recipient will be able to hear your memo as part of the slide that the memo was added to.
Voice memos cannot be added to video messages. The only sound that can be added is the sound that is captured during the video recording.