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What is Picture/Video Messaging from Verizon Wireless?
Picture Messaging is the ability to take your own picture using your picture messaging phone and send it to other compatible phones as well as to any email address. You can also dress up the picture messages you send by adding additional slides and adding text or sounds you record right on your phone to these slides. And, of course, you can also receive photos on your picture messaging phone, too.
Video Messaging is the ability to record your own 30-second video using your video messaging phone and send it to others mobile phone numbers as well as to any email address. You can also add text to your Video message right on your phone.
Note: Video messaging phones are also picture messaging phones. Therefore, users can also capture photos and send and receive picture messages. However, not all picture messaging phones have video capture capability.
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How can I get Picture/Video Messaging?
To use picture messaging, you need to have a picture messaging phone and be provisioned for Picture/Video Messaging service.
To use video messaging, you need to have a video messaging phone and be provisioned for Picture/Video Messaging service. Users provisioned for Picture/Video Messaging service will be able to send/receive both picture and video messages. All video messaging phones will have both picture/video messaging capability but not all picture messaging phones will have video capture capability.
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What is my Picture/Video Messaging email address?
Your email address is your mobilenumber@vzwpix.com.
For example: 9991234567@vzwpix.com
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Will I be able to use Picture/Video Messaging right away?
Yes. Customers that do not have a picture/video messaging phone but are able to receive text messages can still be sent picture or video messages. Instead of being able to view the picture or video message on their phone, they will receive a text message telling them how to view the picture message online at the Verizon Wireless On-Line Album using a PC with an Internet connection.
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What is the maximum picture resolution I can take using my camera phone?
The maximum picture resolution will vary based on the mobile phone type. Please refer to the phone's user guide for information on adjusting the resolution.
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Will I be able to receive a picture/video message if I don't have a picture/video messaging phone?
Yes. Customers that do not have a picture/video messaging phone but are able to receive text messages can still be sent picture or video messages. Instead of being able to view the picture or video message on their phone, they will receive a text message telling them how to view the picture message online at PIX Place using a PC with an Internet connection.
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Will I be able to receive a picture message if I have a video messaging phone?
Yes, provided you are provisioned for Picture/Video Messaging. Video messaging phones can send/receive picture messages as well.
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Can I send and receive picture/video messages with someone on another domestic mobile network?
Yes you can, both to and from the following wireless carriers:
Alaska Communications
Systems |
Chariton Valley |
Iowa Wireless |
Simmetry PCS
(TMP) |
| Alaska Wireless |
Chinook Wireless
(MTPCS) |
Leaco Rural
Telephone Co. |
South Central
Communications |
| Alltel |
Cincinnati Bell
Wireless |
Long Lines |
Sprint Nextel |
| All West |
Copper Valley
Wireless |
Metro PCS |
SRT Communications |
| AT&T |
Cricket Wireless |
MobiPCS |
SunCom Wireless |
| Bluegrass Cellular |
Dobson |
Mojave Wireless |
SureWest Wireless |
| Boost Mobile |
Eagle Telephone /
Snake River PCS |
NEP Wireless |
Syringa Wireless |
| Cambridge |
Edge Wireless |
Nex-Tech
Wireless |
T-Mobile |
| Carolina West |
Epic PCS |
nTelos |
UBET Communications |
| CC Communications |
Farmer's Mutual
Telephone Co. |
Nucla / Naturita
Telephone Co. |
Union Tel |
Cell One
East Texas |
Farmers Wireless |
Pace Cellular /
Kaplan |
US Cellular |
Cell One
San Luis Obispo |
Hargray |
Pioneer Wireless |
Viaero Wireless |
Cellular one of
E. Central Illinois |
Helio Wireless |
Pocket
Communications |
Virgin Mobile USA |
Cellular One of
N.E. Arizona |
IMMIX Wireless |
Rural Cellular |
West Central Wireless |
Cellular One of
N.E. Pennsylvania |
Inland Cellular |
Silver Star PCS |
XIT Communications |
*NOTE: With regard to video messages, AT&T will only accept video messages with file sizes of 100Kb or less. If this size is exceeded, AT&T will deliver the message, but not the video attachment. Verizon Wireless phones are capable of recording videos of 30 seconds length and 200Kb file size. Before sending your video message to an AT&T friend, make sure to check the size of the video to make sure it is 100Kb or less. All video messages sent from AT&T customers to Verizon Wireless customers will be delivered.
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Will I be able to combine both pictures and videos within a message?
Yes. However the ability to combine both pictures and videos within a message will vary based on the mobile phone type.
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What is International Picture & Video Messaging?
With International Picture and Video messaging you can send and receive picture and video messages with wireless subscribers from one of the international carriers listed.
Carrier list
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Can I send Picture and Video Messages from my Alltel phone?
Yes, you may send directly from your phone or continue to use the My Pics site.
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Can I send a picture message to someone without a picture messaging phone?
Yes, as long as they have a digital phone and have enabled receipt of Text Messages. Recipients without a picture messaging phone will just receive a Text Message telling them how to view your picture message online using a PC with an Internet connection.
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Can I send a video message to someone without a video messaging phone?
Yes, but the experience will vary depending on what type of phone the recipient has. You can also send a video message to an email address. Apple QuickTime Player version 6.5 or higher is required to play videos sent to email.
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Can I send pictures/videos to an e-mail address?
Yes. All you have to do is type the email address on the addressing screen of your picture/video messaging phone. Please note that picture/video messages addressed to vtext.com email addresses (e.g., MTN@vtext.com) will display as standard text messages. The 160-character limit will apply and photos, sounds, other graphics or videos will not display. VERIZON WIRELESS DOES NOT RECOMMEND SENDING PICTURE/VIDEO MESSAGES TO VTEXT ADDRESSES.
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Can I send picture/video messages to my friend's non-Verizon Wireless phone?
Yes you can, both to and from the following wireless carriers.
View List
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How do I send International Picture and Video messages?
To send a message the following steps should be taken:
- Locate the country and the wireless carrier of where you want to send the message.
- In the To line on your cell phone enter the international dial code, then the country code, and finally the international mobile number.
- Attach a photo and select Send.
Note: Reference the below carrier list for dial code information.
Carrier List
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Can I save a picture / video I have taken on my cell phone to my online photo album at Verizon Wireless Picture & Video Messaging?
Yes, all you have to do is send a copy to your online photo album.
- From My Pictures or My Videos select the photo you want to save.
- Select Options or Menu (varies by phone model).
- Select Photo or Video.
- Select Send.
- Press the Add soft key.
- Select OnlineAlbum or to PIX Place or enter the short code 438749.
- Select Send to send the message.
- The picture / video will appear in the My Media – Uploads folder at Picture & Video Messaging.
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How much does it cost to send/receive a Domestic picture/video message?
Picture Messages: If you are on a Pay as You Go messaging plan, it costs $0.25 per recipient in your message (including sounds and text). It takes about one minute or less to send a picture message with a single photo or graphic and up to 1,000 text characters (actual time varies by message size) and is deducted from your messaging plan allowance.
Video Messages: If you are on a Pay as You Go messaging plan, it costs $0.25 per recipient in your message (including text). It takes about two minutes or less to send a video message (actual time varies by message size) and is deducted from your messaging plan allowance.
Picture/Video Monthly Plans: If you subscribe to a messaging plan that includes a monthly picture/video message allowance, each picture/video message sent and received will be deducted. If you exceed your picture/video monthly allowance, excess picture messages and video messages sent and received will cost $0.20 per message.
You can really save with our picture/video messaging bundles.
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How much does it cost to send or receive Picture and Video Messages to / from an International mobile?
Picture Message - It costs $0.50 per message, per recipient to send a message, and $.025 to receive a message.
Video Message - It costs $0.50 per message, per recipient to send a message, and $.025 to receive a message.
Note: Sending or Receiving Picture/Video messages from Canadian carrier mobile addresses are considered the same as a domestic picture/Video message and will apply to your existing messaging bundle or $.25 per message per recipient if on Pay as you Go.
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Can I send picture/video messages to more than one person at a time?
Yes, you only pay one fee $0.25 per message per recipient regardless of how many recipients you send it to (up to 10 recipients). For example, if you send a Picture or Video message to 3 recipients in one message, the charge would be $0.75 (three recipients times $0.25).
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Can I take and send pictures/videos anywhere in the country?
You can take a picture or record a video anywhere you are - even outside of the United States. But, you can only send and receive picture/video messages when you are within the Verizon Wireless National Enhanced Services Rate and Coverage Area. Please refer to our National Enhanced Services Rate and Coverage Area maps for details.
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What size are the pictures/videos I send and can I change the size?
The file size of pictures taken with your picture messaging phone will vary based on the picture resolution and quality settings within the phone. Video resolution on video messaging phones cannot be changed. Refer to the phone's user guide for more information on these settings. Also with 2 Megapixel and larger camer phones, when adding more than one picture to a message may downsize the message to the maximum 500Kb limit before sending.
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Can I still send normal text messages with a picture/video messaging phone?
Yes, just by selecting the text message option from your phone's messaging menu. Charges for text messages are based on your text messaging rate plan.
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If I have my picture/video messaging phone turned off, will I still receive picture/video messages?
Yes, you will get the message! If you're on an airplane or driving through a tunnel, your picture/video messages will be stored for up to five (5) days. As long as you turn on your phone within that time period while in the National Enhanced Services Rate and Coverage Area, your messages will be forwarded to your phone.
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How many text characters can be entered into a picture/video message?
The maximum number of characters that can be entered into a picture/video message is 400 (a space counts as one character) per slide and up to nine slides.
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Can I control how and when I receive picture/video messages on my picture/video messaging phone?
Your picture/video messaging phone is configured to automatically download and display new picture/video messages. You may configure your picture/video messaging phone to notify you when a new picture/video message is received ("prompt mode"). When in prompt mode, before a new picture/video message is downloaded to your phone, you will receive a non-billable notification that includes the sender's email address or phone number, and gives you the option of downloading the picture/video message, delaying download until a later time, or rejecting the picture/video message. If you reject the picture/video message, it will not be downloaded and you will not be charged for that message. For instructions on how to configure your phone to prompt mode, please refer to your phone manufacturer's user manual.
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Can I add a voice memo to any picture message?
Yes. If you send your picture message to a Verizon Wireless picture messaging phone or E-Mail Address, the recipient will be able to hear your memo as part of the slide that the memo was added to.
Voice memos cannot be added to video messages. The only sound that can be added is the sound that is captured during the video recording.
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