Answers to FAQs

Global & International Information Overview

1. Can I use my Verizon Wireless phone or BlackBerry in other countries?
2. What if my current phone cannot be used in the destination or country I am traveling to?
3. In what countries does Verizon Wireless offer International Roaming services?
4. In what countries does Verizon Wireless offer Global Phone Service?
5. What phones are Global capable?
6. In what countries does Verizon Wireless offer GlobalEmail Service?
7. What devices support GlobalEmail?
8. In what countries does Verizon Wireless offer GlobalAccess?
9. What devices provide GlobalAccess?
10. When should I use the Global Travel Program?

1. Can I use my Verizon Wireless phone or BlackBerry in other countries?
   You can use your current Verizon Wireless phone to make and receive calls in over 35 countries around the world. Visit International Roaming with your current Verizon Wireless phone for more information.
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2. What if my current phone cannot be used in the destination or country I am traveling to?
   First consult Global Phone Rates & Coverage to determine if your current phone will work in the countries and destinations you plan to travel to. If it will not, Verizon Wireless offers Global capable devices which provide voice service, access to the internet, and email on a BlackBerry. For those who travel overseas occasionally, we offer our Global Travel Program.
   
   For details on which option is right for you, including equipment requirements, pricing and service availability contact a Verizon Wireless Global Services Customer Support Specialist at (800) 711-8300 .
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3. In what countries does Verizon Wireless offer International Roaming services?
   Please consult International Roaming Rates and Coverage for information on traveling outside of the United States with your current Verizon Wireless phone.
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4. In what countries does Verizon Wireless offer Global Phone Service?
   Please consult Global Phone Rates and Coverage for information on traveling outside of the United States with a Verizon Wireless Global capable phone.
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5. What phones are Global capable?
   Please consult the Global Phones section of this website for a list of devices that can be used outside of the U.S. on GSM Networks, Features and Benefits of using a Global Capable phone, and How It Works.
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6. In what countries does Verizon Wireless offer GlobalEmail Service?
   Please consult the GlobalEmail Rates and Coverage page.
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7. What devices support GlobalEmail?
   Please consult the GlobalEmail Devices section of the GlobalEmail page.
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8. In what countries does Verizon Wireless offer GlobalAccess?
   Please consult the GlobalAccess Rates and Coverage page.
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9. What devices provide GlobalAccess?
   Please consult the GlobalAccess Devices section of the GlobalAccess page.
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10. When should I use the Global Travel Program?
    Please consult the Global Travel Program page if you only travel overseas occasionally.
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