Answers to FAQs

Back to previous page

ONE-BILL

General Information

1. What is ONE-BILL?
2. Is there a charge for this service?
3. How will my ONE-BILL look?
4. How will I pay my bill?
5. What if I have a question about the Verizon Wireless portion of my bill?
6. How do I sign up?

General Information

1. What is ONE-BILL?
   ONE-BILL is a billing option that captures all your charges on one billing statement when you use Verizon Wireless for your wireless calls and Verizon Communications for your landline calls. For more details and availability view Verizon's One Bill website.
   Back to top
2. Is there a charge for this service?
   There is no charge for this billing option.
   Back to top
3. How will my ONE-BILL look?
   To keep it simple, your monthly statement will include a summary page showing total charges for wireless calls, local calls and any other charges that currently appear on your bill.
   Back to top
4. How will I pay my bill?
   It's the ultimate convenience - one monthly payment for all your calls. You will be able to pay your bill by calling the number printed on your bill, sending a check in the mail, or online at Verizon.
   Back to top
5. What if I have a question about the Verizon Wireless portion of my bill?
   Call our Verizon Wireless ONE-BILL Customer Service Team at 1-877-214-4572.
   Back to top
6. How do I sign up?
   Make your life easier and sign up for ONE-BILL now! You can enroll online at verizon.com/onebill or by calling 1-800-729-4814 7:30 AM to 8:00 PM EST Monday through Friday, or 8:00 AM to 4:00 PM EST Saturday.
   Back to top