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Verizon Wireless XV6600

Wireless Sync

1. How do I enable or disable Wireless Sync on the XV6600?
2. How do I download email attachments on the XV6600?

NationalAccess/BroadbandAccess

1. What is NationalAccess? What is BroadbandAccess?
2. What can I do to extend battery life on the XV6600?
3. How do I disconnect from the Internet?
4. How do I install applications on my device “over the air”?

Device Information

1. How do I perform a soft reset?
2. How do I perform a hard reset?
3. How do I uninstall applications from the XV6600?
4. My device performance is slow. What can I do to improve performance?

Wireless Sync

1. How do I enable or disable Wireless Sync on the XV6600?

   From the Today screen, tap on the Wireless Sync icon in the bottom right-hand corner of your screen. Tapping the entry for Push Enabled will enable or disable it. “Push Enabled” means that new emails, as well as calendar, contact, and task updates, are sent to your mobile device automatically.

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2. How do I download email attachments on the XV6600?
   1. From the Today screen, tap on Start > Messaging.
   2. Tap on Accounts > Outlook E-mail.
   • All attachment emails are marked with an envelope with a paper clip icon.
   3. Using your stylus, “Tap and Hold” the selected email that has the attachment. Select Mark for Download from the pop-up menu. The attachment email icon will now be marked with a green arrow. This means that during the next synchronization the attachment will download to device.
   4. Initiate a sync. Visit the Wireless Sync FAQ section to learn about syncing.
   5. The attachment will finish downloading when the arrow icon that is next to the attachment disappears.
   6. To use the attachment:
   • Tap and hold the paper clip icon to save the attachment
   • Tap the paper clip icon  to open the attachment.
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NationalAccess/BroadbandAccess

1. What is NationalAccess? What is BroadbandAccess?
   Please review the BroadbandAccess/NationalAccess FAQs
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2. What can I do to extend battery life on the XV6600?

   There are a couple of things you can do to extend the battery life on the XV6600.

   • Configure Wireless Sync for limited use during peak times (i.e. 8am to 5pm) or disable automatic delivery and manually check for updates as desired.
   • Turn off Bluetooth when Bluetooth is not needed. Tap the Bluetooth icon in the lower right hand corner of the screen, then tap Turn Bluetooth On/Off.
   • Activate Button-lock to prevent screen from being activated unless power button is pressed.
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3. How do I disconnect from the Internet?
   The XV6600 is designed as an "always-on device". However, the Microsoft Windows Mobile operating system allows users to disconnect their data session by pressing and holding the END key.
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4. How do I install applications on my device “over the air”?

   Over The Air Installation (Handango with Verizon Wireless Store):

   1. Launch Pocket Internet Explorer.
   2. Tap on the Favorites icon at the bottom of the screen.
   3. Tap on Downloads.
   4. The device will connect to either NationalAccess or BroadbandAccess service and the browser will display the Handango with Verizon Wireless store.
   5. Navigate to the desired application and select either Try or Buy.
   1. If Buy is selected:
   1. Locate and tap Checkout.
   2. Fill out the Billing Information and click Submit.
   3. Verify the Billing Information and click Complete Purchase.
   4. Your invoice will be displayed, locate and tap DOWNLOAD NOW.
   5. A pop-up window will ask you if you want to download and launch the file. Tap Yes to continue and to install the application.
   2. If Try is selected:
   1. A pop-up window will ask you if you want to download and launch the file. Tap Yes to continue and to install the application.

   
   Over The Air Installation (other resources):

   1. Launch Pocket Internet Explorer.
   2. If you know the address of the file you want to install, enter that in the browser to begin your download.
   3. If you do not know the address of the file you want to install, you can use your handheld device to browse third-party software sites until you find something to download.

   
   NOTE: Most Pocket PC applications available on the Internet are not in the .CAB format necessary to install it directly on your handheld device. This is usually because the file includes both a desktop and handheld component or it contains an installer that walks you through the process. If this is the case, you should attempt downloading the file to your PC and then installing to the handheld device via a cradled ActiveSync connection.

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Device Information

1. How do I perform a soft reset?

   A soft reset is analogous to restarting a computer and may be necessary from time to time to free up memory and to reset corrupt data or settings.

   1. Remove the stylus from the top of your device.
   2. With the screen facing you, tilt the device back to view the bottom of the device.
   3. To the left of the charging/sync port, you will see a hole labeled Reset.
   4. Press the tip of the stylus into the hole to perform a soft reset.
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2. How do I perform a hard reset?

   A hard reset is analogous to reinstalling the operating system on your computer. All user information and data will be lost! A hard reset is hardly ever necessary but is useful for resetting your device in order to start with a clean slate.

   1. Press and hold the power button at the top of your device.
   2. Tap the reset button on the bottom of the device using the tip of your stylus and then release the power button.
   3. Your device will now reset itself to its original factory state.
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3. How do I uninstall applications from the XV6600?

   To uninstall software from the XV6600, follow these steps:

   1. Tap on the Start > Settings.
   2. Select the System tab.
   3. Tap on the Remove Programs icon.
   4. Highlight the application you want to remove and tap the Remove button.

   
   After uninstalling software, sometimes it is appropriate to perform a soft reset of your handheld device.

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4. My device performance is slow. What can I do to improve performance?

   Stop running applications that are not being used:

   1. Tap on the Start > Settings.
   2. Select the System tab.
   3. Tap on Memory.
   4. Select the Running Programs tab.
   5. Select the application to stop and click the Stop button.
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