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Backup AssistantSM

Description

Backup Assistant is a wireless service that saves a copy of your phone's address book to a secure web site. If your phone is lost, stolen or damaged, Backup Assistant can restore your saved address book to a new phone - wirelessly! Schedule daily backups, save your information manually or automatically! Login to your web account and get full access to your address book. You can view, print, add, delete and edit contacts. Changes are sent to your phone with one click! Visit Backup Assistant.

How to Get It


Download Backup Assistant

  1. Go to the Get it Now® shop on your phone.
  2. Find Backup Assistant in the GetGoing section under "Business/Tools" or "Featured Apps."
  3. Download Backup Assistant.

How to Use It

Confirm Account

  1. Backup Assistant automatically senses your phone number. Make sure it is correct.
  2. Select a four-digit PIN to use as your password.


Set Schedule

  1. Choose the time of day of desired Backup.


Complete First Backup

  1. Backup Assistant will connect and automatically back up your address book.
  2. Congratulations! You've successfully backed up your address book. Visit www.verizonwireless.com/backupassistant to view edit or print your address book.

Support Links

FAQs
How to Use Guide: Backup AssistantSM

Top Questions

Can I use Backup Assistant with more than one phone?
No. Your Backup Assistant account can be associated with only one phone at a time.

Feedback

How do I change the schedule of my automatic backups?
To change the schedule of your automatic backups, go to the Options menu of Backup Assistant on your phone and select Set schedule. You can set the schedule to backup:
    • Morning
    • Afternoon
    • Evening
    • Late Night
An automatic backup will only occur if there have been changes to your phone's address book since your last backup.

Manual Backups:
You can manually start a backup of your address book any time you wish by simply pressing the Backup Now button in the Main screen of Backup Assistant on your phone.

Feedback

Can I access my contact data from a computer?
Yes. You can access and manage your phone's address book at the Backup Assistant’s website. There you can view, edit, delete, print and add contacts.

Feedback


All FAQs
Important Information
Airtime & other fees apply; for coverage limitations & maps, check the Coverage Locator. Additional Terms & Conditions apply.

Resources

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Forum Post

Re: Let me tell you how customers who have been with Verizon Wireless for 6 years get treated. (12383 comments)

Wait just so we're clear...you dropped your phone causing it to break and Verizon was going to let you get another one under the warranty replacement program... read more

Posted by sadie85 03:02 am Nov 13, 2009

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Posted by Jason-VZW 01:38 am Nov 02, 2009

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