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# Features

Description

# Features allow you to check key account information from your wireless phone – airtime free. It's a great option when you are unable to login to My Verizon online.  You can access the following info:
  • #MIN - Check current month's unbilled airtime usage.*
  • #BAL - Check your current account balance.
  • #DATA - Check your current monthly usage of TXT, PIX and FLIX Messaging
  • #PMT - Make a payment
The information will be stated verbally and you'll also receive a free text message.

How to Get It

This feature is available to all Verizon Wireless customers.

How to Use It

Dial # plus the 3-4 numbers that correspond with the letters you want and then press SEND.

  • #MIN = #646
  • #BAL = #225
  • #DATA = #3282
  • #PMT = #768 

The information will be stated verbally and you’ll also receive a free text message.

Top Questions

How can I check my balance from my phone?
#BAL (# 225)+SEND
#MIN (# 646)+SEND
#PMT (# 768)+SEND
#DATA (# 3282)+SEND

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Can I check my Family SharePlan’s minute usage?
Yes. You have the option to listen to the total Family SharePlan minute usage after hearing your individual usage. A second free text message will be sent to your handset with the minute usage for your Family SharePlan.

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How frequently is the information regarding minutes of use updated?
#MIN is an estimate of the minutes used since your last statement date. The estimate is typically updated within the last 24 hours. This estimate may not include usage outside your local calling area.

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When does #MIN start over?
Your minutes start over at midnight of the last day of your billing period. To identify your billing period:
  1. Sign In to My Verizon.
  2. Select My Bill.
  3. Look under the "Statement Summary" section to find the beginning and ending date of your billing period.

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What are all of the ways to check my data usage?
You can dial #DATA + SEND from your handset (airtime free) or login to My Verizon.

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All FAQs
Important Information
*This is an estimate of the minutes used since your last invoice date through {Last_Minutes_Date/Time}. This estimate may not include airtime used outside of your local calling area. You will not receive a free text message if you have a text message block on your line of service. #MIN refreshes minute information at different time intervals depending on the billing system and Area switches. The recording and text message provide the date and time of the last update.

#MIN, #BAL, #DATA or #PMT are only available when on the Verizon Wireless network while in Canada because these feature codes are Verizon Wireless specific and work only on a VZW mobile switch. VZW doesn't have coverage in Canada, in general. Also, while in the U.S., customers can only access the same feature codes while in a Verizon Wireless market.

Resources

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Forum Post

Re: Let me tell you how customers who have been with Verizon Wireless for 6 years get treated. (12378 comments)

Wait just so we're clear...you dropped your phone causing it to break and Verizon was going to let you get another one under the warranty replacement program... read more

Posted by sadie85 03:02 am Nov 13, 2009

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Posted by Jason-VZW 01:38 am Nov 02, 2009

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