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Caller ID & Caller ID Blocking

Description

Caller ID allows you to see the caller's phone number before you take the call. Caller ID may display the number of the person calling on your wireless phone (for all unblocked numbers). It may also display the name of the person if you've stored it in your phone's memory. Calls can usually be returned by pressing one button.

Caller ID Blocking allows you to block your number from being displayed through Caller ID, and can either be done permanently or temporarily.

How to Get It

Caller ID is an included feature that is typically added to your account when you first activate service. If you wish to confirm you have this feature, sign in to My Verizon and select "My Plan" and then select "Add/Change Features."

Caller ID Blocking must be activated; refer to the "How To Use It" Section below for instructions.

How to Use It

Caller ID
In order for Caller ID to work, the called party must:
  1. Have a Caller ID-capable phone
  2. Have the Caller ID feature activated
  3. Be traveling in an area that supports Caller ID
Caller ID Blocking
To Deactivate Caller ID on individual outbound calls:
  1. Press *67.
  2. Dial the number.
  3. Press SEND. The words "Private," "Anonymous," or some other indicator will appear on the called party's Caller ID device instead of your wireless number.
To Deactivate Caller ID on all calls to a specific number:
Press *82 + the number + SEND.

To permanently block your number from being displayed on any phone:
  1. Sign-in to My Verizon.
  2. Click on the My Plan tab.
  3. Click on Add/change features.
  4. Check the box near "Caller ID Blocking."
  5. Click the Next button at the bottom of the form.

Top Questions

How do I block on a per-call basis?
To block on a per call basis:
  1. Press *67.
  2. Dial the number you wish to call (including area code).
  3. Press SEND. The words "Private", "Anonymous", or some other indicators will appear on the called party's Caller ID device instead of your wireless number.

Please note that calls to 800 numbers are NOT Caller ID-blocked.

Feedback

Can I block Text, Pix and Flix messages?
Yes. Call Customer Service at (800) 922-0204 to add "VBLOCK", which will allow you to block those messages.

Feedback

How can I block a restricted number from calling me?
Sorry, we do not offer this service at this time.

Feedback

I have Caller ID block on my phone, how do I call a number that does not accept blocked calls?
In order to unblock information for one call only, press *82 before dialing the number. This is free of charge and will only unblock your number for that one call.

Feedback

Can I see blocked numbers of incoming calls on the call detail section of my bill?
No, this information is not available due to privacy reasons. The text "Unavailable" will display instead of a number.

Feedback


All FAQs
Important Information
Caller ID is not available on all calls, on all equipment or in all areas.

Resources

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