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411 Search

Description

411 Search is directory assistance with automatic call completion. An operator will assist you when you request numbers, addresses and information for anything from restaurants and movies to the nearest florist. Simply press 4-1-1 and SEND from your handset; $1.49 per call plus airtime.

You can receive a text message with the listing’s information sent to your handset by pressing 1 when prompted during the call.  If you are a VZ Navigator subscriber, you have the ability to have driving directions directly sent to your VZ Navigator.

How to Get It

This feature is available to all Verizon Wireless Customers.

How to Use It

Dial 411 and press SEND from your wireless phone.

Note: During a single call you may request up to three listings from the menu services offered under the 411 Search menu. If additional requests are needed, you will need to dial 411 again, and another representative will be able to address your request. Call completion is available for one of the requested numbers during a 411 Search call. You will be charged for the call completion as if you had disconnected from 411 Search and dialed the number directly.

Top Questions

What is the cost to use 411 Search Service?
You will be charged $1.49 plus airtime. Other charges will continue to apply in accordance with your Calling Plan.

Feedback

What services are available when I dial 411 from my wireless phone?
You can receive a variety of information, including:
  • Local and National Directory Assistance - Request phone numbers around the corner or across the country.
  • Yellow Pages Category Search - Search by name or business type.
  • Movie Listings - Find out what's playing and where including theater names, show times, ratings and more.
  • Restaurant Listings - 411 Search operators can assist you in finding nearby restaurants.
  • Professional Sports Scores - Keep up with your favorite team(s).
  • Local Events - Find information regarding local events for major metropolitan locations.
  • International Directory Assistance - You can receive U.S., Canadian, and Puerto Rican phone numbers.
  • Stock Quotes - 411 Search operators will search by major exchanges' stock symbol and provide the most recent/current stock price (updated every 15-20 minutes).
  • Reverse Directory Search - 411 Search operators will search for and provide the published name and address for up to 3 listings requested by telephone number.

Feedback

How many requests can be made on each call to 411 Search?
During a single call, you may request three selections from the menu of services offered under 411 Search.

Feedback

How many numbers can I get information on during one call?
You can make up to three inquiries on each call.

Feedback

Do I get charged if the call disconnects when the operator transfers my call?
Airtime charges for the call apply once the 411 Search operator answers the call.

Feedback


All FAQs
Important Information
Per-call charge for 411 Search may vary when your phone's banner displays "Extended Network" or "Roaming".

Resources

resources

Forum Post

Re: Let me tell you how customers who have been with Verizon Wireless for 6 years get treated. (12129 comments)

So YOU dropped your phone and broke it, and now VZW won't give you a free one? How dare... read more

Posted by basspro 02:46 am Nov 13, 2009

resources

Blog Post

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High-speed Web browsing, voice-activated search, customizable large screen, access to thousands of Android applications and hundreds of widgets and the best 3G mobile network in the country:   DROID by Motorola arrives... read more

Posted by Jason-VZW 01:38 am Nov 02, 2009

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