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  • Wireless Issues

Wireless Issues

Questions & Answers

What is MEID?
The Wireless industry is exhausting its supply of Electronic Serial Numbers (ESNs) and a new type of identifier - Mobile Equipment Identifier (MEID) will be used in new wireless phone equipment in place of the ESN.

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Is there a difference between ESN and MEID?
ESN and MEID will function in the same way. Currently, an ESN (Electronic Serial Number) is assigned to each customer handset. Since the current supply of ESNs is being exhausted, a new type of handset identifier (MEID) was needed. MEID handsets will act no differently than ESN handsets and will work in the exact same way.

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Why is this change occurring?
The current supply of ESNs (Electronic Serial Numbers) within the Wireless Industry is being exhausted. The Telecommunications Industry Association (TIA) proposed this change.

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What is VZW doing in preparation for this change?
VZW is working with its vendors to develop a seamless introduction of MEID capable phones.

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Will there be a noticeable change to the bill or network service?
No. There will be no effect by this change and there will not be any changes to the bill or network service.

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Will there be a charge for this change?
No.

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Will the phone function any differently?
No, although a difference between ESN and MEID handset functionality is expected. Since no impact to the phone or service is expected, the change will be transparent.

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Is there anything that needs to be done to the existing phone or a need to purchase a new MEID handset?
Existing phones will continue to function as they do today and will not need to be replaced.

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Will there be a notification sent of the change when it happens?
Since there is no impact at all, there will be no notification sent as to when the change occurs.

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How can I locate the ESN or MEID number on my phone?

Please review these instructions on locating the ESN or MEID numbers on your phone.

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