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Questions & Answers

What is RBRC?
Founded in 1994, RBRC (Rechargeable Battery Recycling Corporation) is a non-profit, public service organization that recycles rechargeable batteries - the ones typically found in equipment such as cellular phones, cordless phones, cordless power tools, laptop computers, digital cameras, two-way radios, camcorders and remote control toys.

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What is the Call2Recycle™ Program?
The Program, which is funded by the rechargeable power industry, is a rechargeable battery recycling program that helps preserve the environment by keeping harmful rechargeable battery by-products out of landfills and the solid waste stream.

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Where can I drop off my rechargeable batteries for recycling?
Batteries can be returned to any Verizon Wireless retail store nationwide. To find the closest store in your area, use our Store Locator. Customers of any wireless carrier can utilize this service.

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Can I recycle both a cellular phone and battery?
Yes. You can recycle both your no-longer-used phone and rechargeable battery by dropping them off at any Verizon Wireless retail location. Cellular phones and batteries with remaining useful life will be donated to the HopeLine Phone Recycling program. All spent rechargeable batteries will be collected for recycling.

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What is the HopeLine Phone Recycling Program?
HopeLine is a phone recycling program exclusive to Verizon Wireless that puts wireless services and equipment to work to assist victims of domestic violence. The used phones are refurbished and recycled. Verizon Wireless uses the proceeds from the sale of any donated phone to fund non-profit agencies and to purchase wireless phones for victims of domestic violence.

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Can I drop off rechargeable batteries from equipment other than cellular phones at Verizon Wireless stores?
Yes. Verizon Wireless will accept all rechargeable batteries for recycling.

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What happens with my spent rechargeable battery? Where does it go?
Collected spent rechargeable batteries are processed to reclaim usable material such as nickel, iron and cadmium. The recovered nickel and iron are used in the production of stainless steel. The cadmium is used to make new portable rechargeable batteries.

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Can alkaline batteries or non-rechargeable batteries be recycled?
No. Alkaline batteries and non-rechargeable batteries cannot be recycled through the RBRC Call2Recycle™  program. Only rechargeable Nickel Cadmium, Nickel Metal Hydride, Lithium Ion, and Small Sealed Lead* batteries will be accepted.

*Weighing less than 2 lbs. or 1 kg.

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