Phones & Accessories

Plans

Entertainment & Apps

Messaging

Business

Support

My Verizon

Wireless Support

Need help with your Internet, TV or Home Phone? Visit Residential Support

Select a Category to View Related Support Topics

more
  • Other Products & Services

Questions & Answers

What is V CAST Mobile TV?

V CAST Mobile TV is the name for Verizon Wireless' high quality mobile TV delivery service. With V CAST Mobile TV, you can experience real full motion video and sound to stay abreast of the latest news, entertainment, sport scores and plays all from your handset.

Feedback

What can I do from my V CAST Mobile TV enabled handset?
You can display real TV programs from news, entertainment, sports and weather categories. Navigate and select programming from an intuitive and familiar Media Program Guide. Surf channels, view program descriptions, and set parental controls.

Feedback

What Verizon Wireless data services enabled handsets offer V CAST Mobile TV service?
V CAST Mobile TV requires a dedicated service. To see current  V CAST Mobile TV handsets, visit the compatible handsets page on the V CAST Mobile TV companion website for an up to date list of V CAST Mobile TV enabled handsets.

Feedback

How do I access V CAST Mobile TV on my handset?
Access to V CAST Mobile TV is available via a dedicated "Mobile TV" media key on the external body of the device. In addition, a user can access the application from the Get It Now menu.

Feedback

How do I subscribe to V CAST Mobile TV?
Currently, you can subscribe to V CAST Mobile TV from the Subscription Manager of V CAST Mobile TV handsets. The Subscription Manager is presented to the user immediately following the Activation (initial launch) of the V CAST Mobile TV client. It is also available under the Options menu.

Feedback

Where can I use V CAST Mobile TV?
To watch V CAST Mobile TV you must be in a Mobile TV Coverage Area.

Feedback

Do I use voice minutes when I'm using the application or watching a program?
No, when you watch programming on Mobile TV, you do not incur airtime charges during usage.

Feedback

What content is available for V CAST Mobile TV?

 The channel line-up for the V CAST Mobile TV Basic Package currently includes:

  • CBS Mobile
  • Comedy Central
  • ESPN Radio
  • Fox Mobile
  • MTV
  • NBC
  • NBC News
  • Nickelodeon

Additional channels to be added soon.

Feedback

Can I save V CAST Mobile TV program?

No. You will not be able to save the V CAST Mobile TV program contents to your handset.

Feedback

What is the difference between multicast programming and downloaded video clips?

V CAST Mobile TV uses a dedicated multicast network for the delivery of its television programming. This delivers the programming in a linear manner that does not require the user to wait for connections or for the program to buffer. Channel acquisition time, frames per second, and audio/video synchronization are all consistent with real television. The user must be in V CAST Mobile TV (FLO) coverage to view linearly streamed programming. Downloading a video clip requires a data connection and for the complete file to be transmitted and saved or streamed or buffered to the device before the clip can be viewed. Typically, the file is stored locally on the device and can be accessed with or without coverage. Programs viewed on V CAST Mobile TV cannot be downloaded and saved.

Feedback

Can I receive an inbound call while looking at a V CAST Mobile TV program?
Yes. You will be prompted of an incoming call and will have the option to accept or ignore the call. If you take the call, the application will be suspended and will resume once the call has ended. However, you will rejoin your program already in progress. If you ignore the call, the application will resume and rejoin the program still in progress. The program being watched will not pause or suspend.

Feedback

Can I receive an inbound TXT Message while looking at a V CAST Mobile TV program?
Yes. You will be prompted of an incoming text message and will have the option to accept or ignore the message. If you take the message, the application will be suspended and will resume once you finish viewing the message. However, you will rejoin your program already in progress. If you ignore the incoming message, the application will resume and rejoin the program still in progress. The program being watched will not pause or suspend.

Feedback

What can I do from the home PC?
From the V CAST Mobile TV companion website you can learn more about Mobile TV programs that can be viewed from your phone and generate text message reminder that will be sent whenever your favorite program becomes available. Alerts are billed as incoming SMS TXT Messages.

Feedback

How do I register and login at the V CAST Mobile TV companion website?

NOTE: Registered users of Vtext, PIX Place, and Get It Now will not need to re-register.

  1. Select the Register link on the V CAST Mobile TV homepage.
  2. Enter your 10-digit mobile phone number. Use ONLY numbers, do not enter dashes, symbols, or spaces.
  3. Click Send. Your temporary password will be sent immediately to your mobile phone as a TXT message.
  4. After you have received your temporary password, enter it into the Temporary Password box.
    NOTE: Passwords are case sensitive.
  5. Enter your desired new password into the New Password box. You will need this password each time you log back into the website.
  6. Re-enter your new password in the Re-enter Password box to confirm spelling.
  7. Click Save.
  8. Select a nickname that you can use instead of your phone number for logging in.
  9. Click Save.
  10. Answer any required and optional questions/survey to continue the registration.
  11. Click Done. Now, you are registered at the V CAST Mobile TV website.
  12. Once you have a password, simply enter your 10-digit mobile number (using ONLY numbers and NO dashes or spaces) and enter your password. NOTE: Passwords are case sensitive. You must type it exactly as when you first registered.
  13. Click Login.
  14. You are now logged in to the V CAST Mobile TV website.

Feedback

How can I retrieve my password?
  1. Click the Forgot Password link on the left navigation menu from the V CAST Mobile TV website homepage.
  2. Enter your 10-digit mobile number (using ONLY numbers and NO dashes or spaces).
  3. Click Send and your password will be sent to your handset as a text message. 

Feedback

How do I set-up Reminders from the PC?
  1. Login to the Verizon Wireless V CAST Mobile TV website.
  2. From the Program Guide, Channel Overview, or Episode Overview page, select the reminder icon.
  3. Schedule the Reminder the "This Episode," "Every Episode," or "Only New Episode."
  4. Select a delivery time.
  5. Select Set Reminder.

Feedback

How can I see which reminders I have signed up for?
  1. Login to the V CAST Mobile TV website.
  2. From the left-hand navigation, select My Settings.

Feedback

How do I turn off or terminate the Reminders?
  1. Login to the V CAST Mobile TV website.
  2. From the left-hand navigation, select My Settings.
  3. On the My Settings page there are 3 options to disable Reminders:
    1. Turn off all Reminder at once
      • Select Turn All Reminders Off radio button.
    2. Delete a Reminder
      • Select Delete link next to the show.
    3. Set Reminder Delivery to "None."

Feedback

How do I turn Reminders back on?
  1. Login to the V CAST Mobile TV website.
  2. From the left-hand navigation, select My Settings.
  3. On the My Settings page there are 2 options to re-enable Reminders:
    1. Turn on all Reminders at once.
      • Select Turn All Reminders On radio button.
    2. Set Reminder Delivery Time to when you would like to be reminded.

Feedback

Email
Close

Sign In


Get in Touch