Search for Support
Popular Searches: backup assistant, email, battery
Select a Category to View Related Support Topics
more- TXT Messaging
TXT Messaging
Questions & Answers
Verizon Wireless' Text to Landline* service enables subscribers to send text messages converted to voice messages to most White Pages listed phone numbers in the United States. Note: Text to Landline attempts to phone numbers outside the United States will not be delivered.
*A landline is a phone number that is serviced by a local telephone company such as Verizon Communications. It is a fixed connection that uses wires.
Feedback
Feedback
Feedback
After the recipient’s address is checked for delivery eligibility, your text message will be recorded* in a female voice. A standard call will be placed to the landline number after which the recipient's phone will ring. If the phone is answered, a recorded message will ask whether the listener wishes to accept a message that has been sent from a wireless subscriber [sender’s phone number] at no charge. If the listener accepts, the recording of your text message will be played. If the call is received by an answering machine or voice mail, the recording will be delivered to the device or service as a voicemail and the message will be deemed as successfully delivered.
*Common abbreviations are recorded as full words; unintelligible abbreviations or words are spoken as is or are read letter by letter.
Feedback
Feedback
Feedback
On your handset you will receive a text message stating "Landline number XXX-XXX-XXXX has sent a reply to your Text to Landline message." Your Text Messaging price plan charges will apply to this notification.
This text message will contain the appropriate reply phone number (not the recipient’s number). A call to this reply phone number retrieves the voicemail and is charged according to your Calling Plan.
By pressing SEND or the call button while you are reading the text message on your handset or by placing a dialed call to the reply phone number, you can listen to the reply message without having to work your way through a menu of listening instructions. Just call the number and your reply will be played automatically. It is necessary to use the mobile phone that received the notification to retrieve the voicemail.
Feedback
Through June 30, 2006 you will be charged only your normal text message rate for successfully delivered Text to Landline messages. Beginning July 1, 2006, you will be charged a premium charge of $0.25 per message for successfully delivered Text to Landline messages. Your account will not be charged the premium amount if the recorded Text to Landline message is not successfully delivered to a person or if it is not successfully delivered to an answering machine. Unless otherwise indicated in the message header, all other text messages (except the initial opt-in message and your reply to the opt-in message) are billed per your Calling Plan or Text Messaging subscription.
Notes:
- A message is considered delivered even if a live recipient declines to listen to it, therefore, if the recipient declines to listen to the message the subscriber is still charged $0.25 for a successful delivery.
- Administrative messages connected with the service (opt-in, opt-out, and failure messages) are at no charge to the subscriber
Feedback
The initial text message sent from your handset, and the notification that your Text to Landline message was successfully sent, applies to the messaging bundles and charges according to your Text Messaging plan. Text messages sent to your handset notifying you that the landline recipient has left you a voice reply will also be applied to your messaging bundle and will be charged accordingly.
Additionally, each Text to Landline message delivered to a landline location will be billed $0.25 as a premium service separately from any other text messages. These charges will appear on your Verizon Wireless bill under "Your Data Products and Services."
Feedback
You will only be asked to "opt-in" to send a Text to Landline on the first instance of sending a message to a particular number. Once you "opt in" by sending the "Y" in response to the text message requesting your permission to deliver the message, you will not be asked to "opt-in" for that particular number again.
You will only need to "opt in" for each new number you send Text to Landline messages to.
Feedback
When a text message is sent to a landline number, a number of conditions may preclude delivery: The landline number may be protected from receiving pre-recorded messages or the number is not "White Pages, publicly listed." If this is the case, you should receive a message stating "Sorry, your message to XXX-XXX-XXXX could not be delivered as this number does not accept Text to Landline messages. Please check the number and try again."
In all cases, when Verizon Wireless is unable to send the message to a landline location, we will send you a no charge text message indicating the reason the Text to Landline message was unsuccessful.
Feedback
Text to Landline messages can only be delivered to White Pages listed landline numbers. Messages will not be delivered to:
- Convalescent centers
- Emergency operators
- Medical facilities
- Facsimile machines
- Unlisted numbers
- Numbers outside the 50 United States
- Other prohibited destinations
Feedback
Feedback
Feedback
You can always stop sending Text to Landline messages to specific destinations. Alternatively, you can text ‘OPT OUT xxx-xxx-xxxx," to the "short code" number 1150, where xxx-xxx-xxxx is the landline number.
If you attempt to send another Text to Landline to that number, you will receive another opt-in message asking you if you wish to send Text to Landline messages to that landline number.