Search for Support
more
Popular Searches: backup assistant, email, battery
Select a Category to View Related Support Topics
more- Features and Optional Services
Features and Optional Services
- # Features
- 3-Way Calling
- 411 Search
- Alerts - Text and Picture
- Call Forwarding
- Call Waiting
- Caller ID & Caller ID Blocking
- Content Filtering
- Data Session Call Waiting (CPOP)
- Equipment Protection
- Family Locator
- Friends & Family®
- No Answer/Busy Transfer
- Premium Voice Mail
- Roadside Assistance
- Spam Controls
- TALKS™ for Verizon Wireless
- Usage Controls
- Verizon Safeguards
- Visual Voice Mail
- Voice Gear
- Voice Mail
Questions & Answers
Why are people getting a busy tone when calling me?
Be sure that the call was forwarded correctly using *72 + the forwarding phone number including the area code. Sometimes additional buttons are accidentally pressed while setting up call forwarding. If that happens, then the number is not recognized. Please note that calls CANNOT be forwarded to international numbers.
Feedback
How does billing work for Call Forwarding?
Airtime charges apply to all forwarded calls in accordance with your Calling Plan, even if you forward your calls to a landline number. There is no monthly fee on most Verizon Wireless plans; however, a fee may apply on some retired plans. Long Distance is not charged on forwarded calls if you have a plan that includes Long Distance.
Feedback
Email
Close